General Information

Req #
WD00047640
Career area:
Services
Country/Region:
Peru
State:
Lima
City:
LIMA
Date:
Monday, December 12, 2022
Working time:
Full-time
Additional Locations: 
* Peru

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Activities/Expectations

  • Monthly Reporting
    • Monitoring report
    • Incident and error logs
    • Continuous improvement tasks
    • Software upgrades
  • Requirement follow up follow through
    • Incidents
    • Scope changes
    • Capacity Management
  • Monthly Inventory
    • Licenses, capacity, warranties
  • Field Manual (Runbook) documentation capabilities

Experience

  • Video Conference Equipment support Digital Workplace (must)
    • Digital Video Conference Equipment
    • IP Managed Devices
  • Microsoft Teams support (must)
    • Video Conference Microsoft Teams
    • Error troubleshooting on Microsoft Teams
    • Engagement of Microsoft support
  • English upper intermediate skills 50% oral and written.
  • Onsite Operations performance, no remote assistance (home office) required.
  • Computer Sciences degree or related.


* Peru

Additional Locations: 
* Peru
* Peru
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