Lenovo

Purpose

This role manages the day-to-day activities in the Lenovo Project Management Operations (PMO), providing guidance and mentorship on policies and processes, driving the Project management. This role reports into the Project Manager and has accountability to the Advanced Service Delivery (ASD) Tower Head.

This role defines the value proposition, work plans, resource needs and program allocation within timeline. The PMO Operation coordinator will be well organized and able to work under pressure.

Project Operation coordinator primarily focuses on project intake and intake governance, Project Setup including base schedules within the delivery toolsets, Project audits, Customer invoicing and the payment of partners.

Role Responsibilities

• Management of the day to day activities of the PMO, and ensuring alignment to the global ASD strategy
• PMO Coordinator oversee business projects / programs and ensure that are completed on time and within budget.
• He/she should ensure all team members uphold the company's standards throughout each project's development and execution.
• Collaborating with other department leaders to define, prioritize, and develop projects.
• Planning Project management, including setting deadlines, analyse the program performance and guiding on prioritizing tasks and various deliverables.
• Overseeing the development of the projects and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.
• Drafting new and improving existing Project Management office policies and processes.
• Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
• Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification.

Required Knowledge

• Previous management of a large operations and / or project management team with demonstrated experience in leadership, team building, and governance
• In-depth disciplinary knowledge; leverages business acumen and subject matter expertise.
• Provides deep subject matter expertise, advice and program delivery.
• Contributes to the development of new techniques and plans, process improvements within area of expertise.
• Thorough understanding and management of customer business needs and expectations.
• Works on abstract and complex problems requiring evaluation of intangible variables.
• Opportunity/risk analyses
• Pricing models
• Anticipates operational, program, and implementation issues and develops preventative measures.
• Adapts projects, programs or methods based on customer or business partner feedback.

Experience

• 3+ years of relevant experience or equivalent combination of education and work experience.
• Experience across Project, Program and Portfolio levels of PMO is desirable
• A minimum of three years of experience in a PMO manager position may be an advantage.

Skills

• Strong capability in PMI PMBOK knowledge areas to the extent necessary to effectively manage or support projects or delivery programs.
• Strong ability to identify, develop and quantify, escalate and manage required corrective action plans.
• Strong ability to ensure that effective project controls are in place to monitor project or program performance.
• Strong capability at providing effective performance reporting to monitor the progress of the project (Multiple stakeholders).
• Demonstrate strong leadership and communication skills
• Well organized and able to work under pressure.
• Good written and verbal communication skills.
• Strong attention to details and technicalities.
• Strong analytical and presentation skills.
• Excellent organisational and technical skills.
• Good interpersonal and multi-tasking skills.

Education

• 5+ years relevant experience.
• A Bachelor's or Master’s degree in Business, Administration, or a related field.
• A Project Management Professional (PMP) or ITIL Certification may be an advantage.