Lenovo

Sr. Operations Manager, TruScale Services

Position Description:    

As part of the Lenovo TruScale Services team, you will own our day-to-day execution, business reporting, and strategic planning functions. You will have the opportunity to wear several hats and ultimately own the timeline and efficiency of the business’s operations. As one of the first critical Leadership hires, this is a great opportunity to learn, grow, and own a critical new aspect of Lenovo’s business.

What you'll do:

• Manage the operational rhythm of business including business reporting and forecasting processes, content generation and business messaging (internal and external), and tactical execution of key deliverables

• Facilitate all aspects of time management, prioritization, and preparation of the GM’s action items. This includes post-meeting follow-ups

• Provide critical input to business strategy, product roadmap, and business investment decisions

• Own business case investment scenarios

• Drive the Leadership team towards clear, efficient, and accountable decision making

Personal Attributes:

• Self-starter attitude

• Dedicated work ethic and desire to become an expert in a field

• High-achiever and creative thinker always looking to exceed expectations

• Passion for data, analytics and insights

• Ability to take a high degree of ownership

• Clear communicator with professional presence and attention to detail

• Enjoy “getting your hands dirty” by digging into complex operations

• Love learning technology and new applications

• Ability to formulate strategic thinking and global vision to facilitate business decisions and lead complex strategic and operational initiatives

• Customer insight and ability to identify high value, business outcome objectives

Position Requirements: 

• Bachelor's degree in Business, IT, or a related field

• 7+ years of work experience in management / strategic business planning, operations and/or development in IT or Services industry

• 5+ years past experience running operational processes supporting a business or product line

• 5+ years of effective program management skills and strong analytical skills

• Able to travel both domestic and international as needed

Preferred Qualifications:

• Strong understanding of services-oriented subscription business economics

• Excellent verbal and written communication skills