Why Work at Lenovo
Description and Requirements
USER RESEARCH
Lenovo is seeking a UX Researcher to join our growing User Experience Design team.
User experience is at the core of everything we do. In this role, you will apply User-Centered Design principles to take on complex challenges and be part of the team developing industry-leading and world class user experiences for Lenovo customers.
To achieve these goals, you will collaborate closely with other Researchers, Designers, Developers, Engineers, and Product Managers throughout the design process. From designing and running research activities to analyzing data and providing design direction to project teams, you’ll be an advocate for our users and ensure our products surpass their expectations.
Responsibilities:
Support research initiatives to identify meaningful and actionable user-centered insights to help the team deliver industry-leading user experiences
Discover and understand user behavior, motivations, and needs to help teams shape concepts, products, and solutions
Execute iterative end-to-end user research activities spanning a broad set of products (hardware and software) and involving multiple types of concurrent user research, including but not limited to generative work (e.g. interviews, field studies, ethnography), evaluative work (e.g. usability studies, concept evaluations, benchmarking, heuristic evaluations), to summative or validation research
Collaborate with other researchers on more complex and iterative workstreams
Experience with various types of analysis techniques (e.g. synthesizing data, descriptive and inference statistics, classification, clustering).
Understand product roadmaps and plan long-term and short-term research initiatives to inform design decisions
Work collaboratively with cross-functional project team members and business peers to propose the best experience for our end users
Utilize ideation and storytelling skills to effectively communicate research insights and idea with colleagues, management, and external parties both in the U.S. and other countries
Express a growth mindset and desire to remain current in fields of user experience, user research, and product design
Basic Requirements
Bachelor’s degree or Master’s degree in User Experience Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI/Computer Science, or other related fields
3+ years of proven success conducting user research (qualitative and quantitative) in an industry setting or equivalent
Portfolio demonstrating breadth and depth in UX research, conceptual thinking, creative problem solving, and deliverables (e.g. study plans, reports, and data visualization)
Knowledge of various qualitative and quantitative research methods and techniques (e.g. interviews, ethnography, descriptive and inferential stats, classification, clustering, etc.)
Analytical and synthesis skills with proven ability to drive research that delivers user-centered product insights and design directions
Experience working directly with other user experience, research, and design professionals
Detail-oriented with the ability to be pragmatic and keep the ‘big picture’ in mind
Self-motivated and execution-orientated with the ability to work independently as well as take direction within established strategic and business guidelines
Ability to work in a fast-paced, dynamic, and international multidisciplinary team environment
Presentation and interpersonal communication skills
Language proficiency: Excellent written and verbal English (required)
Ability to travel (~10%)
Preferred Requirements
Experience working at a fast-paced technology or startup organization with technologies such as PCs, AR/VR, IoT, Collaboration, AI, etc.
A healthy mix of qualitative and quantitative research methodologies
Familiarity and experience executing a user-centered design (UCD) driven product (or concept) through a development process
Experience with evaluating iterations of hardware designs longitudinally
Experience with interpreting, applying, and measuring anthropometric data for product development
UX research experience in non-US markets
Local to Raleigh/Durham area preferred but remote will be considered.