Lenovo

We are Lenovo!
We’re a leader in genuine innovation, dreaming up – and building – the technology and services that enable and inspire progress around the world.
Our innovative high-quality PCs & Smart Devices, Data Centers, Mobile and Smart Office products are designed and built with the customer in mind. And it’s our people who make this all happen- we believe different is better and our strength lies in this diversity.
Lenovo is the Number 1 Supercomputing provider in the world measured by Top 500 entries, and we keep going. Our Datacenter team is dedicated to fostering an environment that encourages entrepreneurism and ownership - a workplace where your talents can be challenged, and your efforts recognized and rewarded.

We are looking for a VMware cloud foundation specialist to join our WW Managed Services team! This is a very exciting opportunity for people who want to make a difference.
This will be a 24/7 support, you will be rotating in 3 different shifts.

These are your detailed responsibilities:

• Troubleshoot and resolve issues reported by Lenovo’s monitoring systems and submitted through the ticketing system
• Perform system administration tasks including installations, upgrades, configuration, systems monitoring, troubleshooting, and support while innovating to automate as much as possible.
• Perform virtualization, storage, and backup system troubleshooting and support.
• Initiate escalation process working with other teams, partners, and vendors as appropriate while communicating progress and resolution to clients
• Assist with end-to-end troubleshooting of applications, operating systems and network infrastructure.
• Maintain and support Lenovo and customer networks including those within Lenovo’s data centers and connectivity to customer private VMWare Cloud Foundation environments.
• Consulting with clients to specify system requirements.
• Good customer and people skills with ability to effectively work through a variety of methods, including email, Microsoft Teams, telephone
• Work on and complete client requests for assistance with hosted or managed resources.
• Perform other technical tasks as defined, planned, and approved by leadership.
• Suggest innovative and creative new ideas and ways of improving processes.
• Script, automate and orchestrate system provisioning and maintenance processes using DevOps tools and technologies.
• Cooperate with other employees to create a trusting, honest, and productive work team.

Experience Required:
• 3+ years of experience in VMware support position
• Demonstrated experience provisioning, configuring and maintaining VMWare Cloud Foundation services
• Comprehensive hands-on experience with virtual technologies to include VMWare ESX/ESXi, vSphere, VMotion, VCenter, DRS, HA, SRM,NSX,vSAN, VROps
• VMware administration support & management.
• Experience troubleshooting and tuning VMware ESXi hosts/servers.
• Veeam/Cohesity administration support & management
• Experience with Remote Monitoring & Management, vROPs, vCenter, HW monitoring, Nagios.
• Network knowledge and troubleshooting of TCP/IP networks
• Familiar with VMWARE virtual networking NSX-T or NSX-V
• NetApp ONTAP Storage management skills are an advantage
• Advanced knowledge and experience with scripting languages like Bash and Power Shell. 
• VMware VCAP certifications are nice to have

What We Will Offer You:
• An open and stimulating environment within one of the most forward-thinking IT companies;
• Flat structures and fast decision-making processes;
• Certification and traning proces 
• A modern and flexible way of working to combine personal and professional life, hybrid WFH/O;
• An international team with a high focus on Gender Diversity;
• Attractive compensation package.

We are looking forward to discussing this position with you soon!
Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.