Lenovo

■ About Lenovo culture

Our culture defines us…it's our DNA. We call it the “We Are Lenovo” culture and it's the values we share and the business practices we deploy. It's how we address our day-to-day commitments. The “We Are Lenovo” culture is embodied in the statement: We do what we say, we own what we do, and we like to constantly wow our customers

•CUSTOMERS in everything we do

•Global TEAM players guided by integrity and TRUST

•ENTREPRENEURS committed to driving change

•INNOVATORS who relentlessly pursue new idea

Our culture is what has enabled us to consistently raise the bar on delivering break-through innovations, award-winning designs, and strong financial performance.

To know more about who we are, visit https://www.lenovo.com/jp/ja/about/whoweare

◇Position Description◇

■ Roles and responsibilities

At Lenovo, Solutions Consultants are a core element of our transformation to a Solutions-led business.

The Solutions Consultant is a customer-facing pre-sales role. S/he will engage directly with customer stakeholders across lines of business and corporate functions, including IT, to help create value for customers using technology from Lenovo and our partners. The role is focused on customers with whom Lenovo already has a strategic relationship, with the objective of widening and deepening that relationship.  

KPIs for the role include sales and revenue across multiple lines of business, with a focus on services and solutions. The Solutions consultant achieves these KPIs by doing the following:

• Work directly with customer stakeholders to understand objectives, pain points and the opportunities they see for themselves in the market and in technology

• Help customers understand how they can use technology to achieve their objectives, address their pain points and/or take advantage of the opportunities they see

• Identify and explore in detail opportunities for Lenovo to partner with the customer to achieve their objectives

• Engage subject matter experts from Lenovo offerings and partners to build differentiated solutions based on customer requirements

• Manage complex, multi-offering opportunities through the entire sales cycle

• Partner with members of the Lenovo ecosystem (sales, delivery, channel partners, service partners, suppliers, marketing, analysts) to gain a broad and deep understanding of industries and customers

• Help generate account plans based on understanding of customer organization, industry and objectives

◇Requirements◇

The most critical success factor for a Solutions Consultant is the desire and ability to engage with customers at a detailed level over an extended period of time. Beyond that, the skills and experience listed below are useful. They are not all mandatory, but the ideal candidate has some background in half or more:

• Business case development (TCO/ROI analysis)

• Complex solution sales cycle

• Account mapping/planning

• PC Lifecycle Management

• Information Security (Endpoint, Content, Identity)

• Microsoft Modern Management

• Collaboration Technologies

• IoT/Edge Technologies

• Enhancing Sustainability through Technology

• Industry Knowledge (Business Structure, Organization Structure, Key Technologies) for one or more verticals