General Information

Req #
WD00034137
Career area
Dienstleistungen
Country/Region:
Indien
State:
Karnataka
City:
BANGALORE
Date:
Freitag, September 30, 2022
Working time:
Full-time
Additional Locations: 
* India - Karnātaka - Bangalore - Mobile
* India - Karnātaka - BANGALORE - Mobile

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Description (English)
  • L2 level BAU and incident support on Unix platform (Solaris, HP-UX, AIX, Linux)
  • Provide escalation support to L1 team.
  • Technical transition of Unix technologies for new FMS customers.
  • Prepare the technical SOPs for Unix and Linux domain for managed services and implementation services.
  • Escalating and getting solution from L3 / OEM Support Team
  • Implementation and troubleshooting of complex server environment like Containers, HA, etc.
  • Implement and troubleshoot server issues in Unix/Linux domain.
  • OS upgrade & patching
  • Task Automation using Scripts
  • Plan and execute activities from pre to post. Create POA with all required details.
  • Implementation & Troubleshooting of server OS environments
  • OS hardening & Performance tuning
  • Keeping up to date with technology trends and developments.
  • Work closely with service delivery team and ensure the agreed KPIs with customers are met.
  • Support L3 team to prepare the RCAs on time for all P1 tickets, critical issues and on need basis.
  • Work closely with L3 team to identify risks and form contingency plans.
  • Always ensure customer satisfaction

Additional Locations: 
* India - Karnātaka - Bangalore - Mobile
* India - Karnātaka - BANGALORE - Mobile
* India - Karnātaka - Bangalore - Mobile, * India - Karnātaka - BANGALORE - Mobile
* India - Karnātaka
* India
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