General Information

Req #
WD00035685
Career area
Dienstleistungen
Country/Region:
Indien
State:
Karnataka
City:
BANGALORE
Date:
Dienstag, September 27, 2022
Working time:
Full-time
Additional Locations: 
* India - Karnātaka - Bangalore - Mobile
* India - Karnātaka - BANGALORE - Mobile

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Description (English)
  • Install, maintain and monitor Antivirus and other modules of Symantec
  • Manage and remediate infection and intrusion events on servers and end user workstation
  • Assess Symantec installation for improvements and enhancements
  • Provide client with policy guidance on deploying, configuring and upgrading system and Antivirus agent
  • Implement best security practices for Endpoint security toolsets
  • Perform Malware Analysis for potential threats
  • Troubleshoot issues and provide ad-hoc support for deployed AV solution
  • Provide support to resolve complex, technical customer problems
  • Effectively communicate status to your manager
  • Documentation of trouble ticket resolution using ITSM toolset
  • Update system and process documentation and user guides as needed
  • Develop Antivirus Infrastructure maintenance including Build, Run and Support Plan
  • Coordinate and implement complex AV/ APT policy changes within specified change windows
  • Where necessary, liaise and work with Professional Services Engineers and Solutions Architects around client AV projects and deployments
  • Where appropriate, use lab equipment and resources to attempt to recreate client incidents and undertake fault simulation activities. 
  • Maintain detailed knowledge of the client’s environment (s), where applicable, by maintaining and updating relevant documentation such as AV Network Diagrams, Configuration Databases along with process and procedural documentation.

Additional Locations: 
* India - Karnātaka - Bangalore - Mobile
* India - Karnātaka - BANGALORE - Mobile
* India - Karnātaka - Bangalore - Mobile, * India - Karnātaka - BANGALORE - Mobile
* India - Karnātaka
* India
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