General Information

Req #
WD00048050
Career area:
Services
Primary Location
SK - Bratislava
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Thursday, December 22, 2022
Working time:
Full-time
Posting Locations
SK - Bratislava
Additional Locations: 

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements


Do you like daily interaction with customers? Then our services team is for you! As a Hardware Installation Coordinator, you will manage rack and stack services opportunities, interact & negotiate with end customers and business partners, coordinate financial transactions and handle multiple opportunities simultaneously. 

You will have the opportunity to work in our Infrastructure Solutions Group, supporting the sales as well as the delivery coordination of our physical installation services.

You'll be responsible for:

  • Assist sales teams with qualification, quoting and contracting of HW installation requests
  • Works with the regional sales, technical sales colleagues and installation partners in order to expand business coverage and develop new revenue streams
  • Provide the details and benefits of the Lenovo HW installation services portfolio
  • Responsible for the qualification, pricing and assist/contribute to negotiation and signing of Lenovo HW installation solutions
  • Assist with the contract and quote negotiations and responsible for the final installation solution development as well as provide follow-up, service information and overall account support via email and phone
  • Present installation services portfolio materials to sales people to maintain awareness and accelerate services sales
  • Maintain accurate installation backlog and delivery reports
  • Manage delivery and financial reports and statuses of HW install orders
  • Demonstrate end to end HW install coordination responsibilities, manage escalations and involve proper Lenovo functions to enable resolution
  • Keep cost, quality and time triangle under control and align with expectations.
  • Develop and obtain customer feedback form / survey about delivery quality
  • Work within corporate initiatives including weekly forecast and opportunity reviews to reach high performance goals
  • Manage and maintain the financial reconciliation with installer partners

Position Requirements:

  • 1+ years of working experience from one of the following business areas is an advantage:
    • Data center products
    • IT project management
    • Data center professional services
    • Data center related service delivery
    • IT sales channel management
  • The ability to take care of your relationships with customers/partners
  • Organizational skills with the attitude to always get your job done
  • Agile and up to a rapidly changing business environment
  • Good communication & interaction skills
  • Fluent in English

What we offer you : 

• An open and stimulating environment within one of the most forward thinking IT companies
• Flat structures and fast decision-making processes
• A modern and flexible way of working to combine personal and professional life, working from home
• An international team with a high focus on Gender Diversity
• Attractive compensation package

Base gross monthly salary from minimum 1350 EUR and above, depending on experience + variable part 12% of your annual earnings.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: 

PAY TRANSPARENCY

The anticipated initial gross base salary range for this position is €– per year. This range applies to the primary job location Slovakia and is determined using objective, non-discriminatory and gender-neutral criteria, including skills and relevant experience. Final compensation will be based on relevant experience, skills, and business considerations. 

Individuals may also be eligible for variable compensation (such as bonus or commission), depending on the role. The applicable variable pay model, eligibility, and target levels will be discussed during the recruitment process. 

In addition to base salary and any applicable variable compensation, Lenovo provides statutory remuneration components required by local law, as well as Lenovo's comprehensive benefits package supporting employee well-being, development, and equal opportunities. 

For roles open across multiple countries, local base salary ranges may vary based on market conditions, internal frameworks, and legal requirements. The relevant local range will be transparently communicated during the initial discussions.

AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.
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