General Information

Req #
WD00048050
Área de carrera
Servicios
Country/Region:
Eslovaquia
State:
Bratislavský kraj
City:
Bratislava
Date:
jueves, Diciembre 22, 2022
Working time:
Full-time
Additional Locations: 

Why Work at Lenovo

Somos Lenovo. Hacemos lo que decimos. Somos dueños de lo que hacemos. SORPRENDEMOS a nuestros clientes.

Lenovo es una potencia tecnológica global con ingresos de US $ 62 mil millones, ocupa el puesto n. ° 171 en Fortune Global 500, emplea a 77,000 personas en todo el mundo y atiende a millones de clientes todos los días en 180 mercados. Enfocada en una visión audaz para ofrecer tecnología más inteligente para todos, Lenovo se ha basado en su éxito como la compañía de PC más grande del mundo al expandirse aún más en áreas de crecimiento que impulsan el avance de las tecnologías de "Nueva TI" (cliente, borde, nube, red e inteligencia) que incluyen servidor, almacenamiento, dispositivos móviles, software, soluciones y servicios.

Esta transformación, junto con la innovación que cambia el mundo de Lenovo, está construyendo un futuro más inclusivo, confiable e inteligente para todos, en todas partes. Para obtener más información, visite https://www.lenovo.com y lea las últimas noticias a través de nuestro StoryHub.

Description and Requirements


Do you like daily interaction with customers? Then our services team is for you! As a Hardware Installation Coordinator, you will manage rack and stack services opportunities, interact & negotiate with end customers and business partners, coordinate financial transactions and handle multiple opportunities simultaneously. 

You will have the opportunity to work in our Infrastructure Solutions Group, supporting the sales as well as the delivery coordination of our physical installation services.

You'll be responsible for:

  • Assist sales teams with qualification, quoting and contracting of HW installation requests
  • Works with the regional sales, technical sales colleagues and installation partners in order to expand business coverage and develop new revenue streams
  • Provide the details and benefits of the Lenovo HW installation services portfolio
  • Responsible for the qualification, pricing and assist/contribute to negotiation and signing of Lenovo HW installation solutions
  • Assist with the contract and quote negotiations and responsible for the final installation solution development as well as provide follow-up, service information and overall account support via email and phone
  • Present installation services portfolio materials to sales people to maintain awareness and accelerate services sales
  • Maintain accurate installation backlog and delivery reports
  • Manage delivery and financial reports and statuses of HW install orders
  • Demonstrate end to end HW install coordination responsibilities, manage escalations and involve proper Lenovo functions to enable resolution
  • Keep cost, quality and time triangle under control and align with expectations.
  • Develop and obtain customer feedback form / survey about delivery quality
  • Work within corporate initiatives including weekly forecast and opportunity reviews to reach high performance goals
  • Manage and maintain the financial reconciliation with installer partners

Position Requirements:

  • 1+ years of working experience from one of the following business areas is an advantage:
    • Data center products
    • IT project management
    • Data center professional services
    • Data center related service delivery
    • IT sales channel management
  • The ability to take care of your relationships with customers/partners
  • Organizational skills with the attitude to always get your job done
  • Agile and up to a rapidly changing business environment
  • Good communication & interaction skills
  • Fluent in English

What we offer you : 

• An open and stimulating environment within one of the most forward thinking IT companies
• Flat structures and fast decision-making processes
• A modern and flexible way of working to combine personal and professional life, working from home
• An international team with a high focus on Gender Diversity
• Attractive compensation package

Base gross monthly salary from minimum 1350 EUR and above, depending on experience + variable part 12% of your annual earnings.

Additional Locations: 

AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.
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